In order to change your email, you must submit a selfie and a short video via our support.
1) The selfie must include (fully visible):
Your face without any headwear. The arms must be fully visible. In one hand your ID/passport that you
submitted during the verification and a notepad with the following handwritten note in the other hand:
- Cake DeFi "Change email address"
- Your new e-mail address
- Today's date
2) The video must include (fully visible):
Your face without any headwear. The arms must be fully visible. In your hand, the ID/passport that you submitted during the verification and the note (same as above). In addition:
- Please say "Cake DeFi, Change Email" and the current date in the video.
- Please turn your head once to the left and to the right, as well as up and down in the video.
- The video should be around 10-20 seconds.
As soon as we have checked your details and everything is correct, we will confirm your new email address. From then on, you will only have access with your new e-mail address.