Closing or deactivating your account is easy and can simply be done via your settings, even though it breaks our heart to see you go.
Important: Please make sure to check that you do not have any balance left in your account. If you have, we strongly recommend to withdraw them first.
Deactivating the account is not available on the website. Please make sure to use the mobile app for this guide. Please follow these simple steps to close/deactivate your account:
1. Open the mobile app and tap on the baking hat icon in the top right to get into your settings page.
2. Once in the settings, scroll down and and tap Account and privacy in the menu.
3. There you will be able to the button to deactivate your account. Once you are ready, you can tap it.
4. Please read the red text carefully before proceeding. Once your read it and accepted it, please input your password. After that slide the "Deactivate account" slide at the bottom.
(Please note, if you signed up using SSO (Single Sign On) and don't have a password, you need to create a password first. To do this, please log out and tab the "Forgot password" button at the login and follow the instructions)
Once you inputted your password and moved the slider, your account will be deactivated.