General Questions
Where can I see my verification level?
Your verification level can be found under the tab Account verification in your settings. If you want to get there right away, click this link: Account Verification.
What access do I have at the different verification levels?
- For Global Users:
- As a Level 0 user, you will have access to the platform's features. It is not possible to deposit, trade, and earn cryptocurrency.
- As a Level 1 user, you will have access to all Cake DeFi products. A monthly withdrawal limit of US$10K will also be available to you.
- As a Level 2 user, you’ll have access to all Cake DeFi products without any limitations. This means that you can always deposit, earn, and withdraw any amount you want.
- Detailed information about each level can be found in the following article: KYC Verification Levels Overview
- For Singapore Users:
- As a Level 0 user, you'll have access to explore the platform. You cannot deposit, trade and earn crypto.
- As a Level 1 user, you’ll have access to all of Cake DeFi’s products and be able to deposit, earn and withdraw any amount at any given time.
- For more detailed information about each level, please refer to this article: KYC Verification Levels Overview (Singapore Users)
How can I increase my verification level?
If you are verification level 0 or level 1, please go to your settings under the tab Account verification, and follow the instructions given there to get to the next verification level. If you are verification level 2, then you already have reached the highest verification level and no further action is required.
Withdrawal Limit Questions
Please note: The following questions do only affect non-Singaporean users.
If I am a Verification Level 1 user, how much can I withdraw?
If your verification level is level 1, you can withdraw up to $10000 USD worth of crypto every month.
Why are my withdrawals limited?
For risk management and regulatory compliance purposes, we introduced multiple levels of user verification and withdrawal limits. After completing Level 2 verification, withdrawals are not limited.
Can I see somewhere how much of my withdrawal limit I have already used?
Yes, you can see the amount you have used and the remaining amount you can withdraw on the withdrawal page of the asset.
When will my withdrawal limit reset?
The withdrawal limit is based on the monthly calendar. The limit resets at the beginning of every month.